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Terms and Conditions

Last Updated: 10 May 2026

Welcome to People Welfare Organization (PWO). These Terms and Conditions explain the rules for using our website, donating through our website, submitting forms, volunteering, and interacting with our online content.

By visiting or using pwopak.org, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About People Welfare Organization

People Welfare Organization, also referred to as PWO, is a nonprofit humanitarian organization working to support vulnerable communities through welfare, relief, development, and community support programs.Our work may include programs related to clean water, hunger care, orphan care, disaster relief, community care, empowerment, healthcare support, education support, livelihood support, and other welfare activities.

2. Use of Our Website

You agree to use this website only for lawful and appropriate purposes. You must not:Use the website for fraud, spam, or misleading activity. Try to hack, damage, overload, or disrupt the website. Copy, misuse, or republish our content without permission. Submit false, offensive, harmful, or misleading information through our forms. Use our name, logo, images, or campaign material in a way that may damage our reputation.We reserve the right to restrict access to any user who misuses the website or violates these terms.

3. Donations

PWO may collect donations through this website or through linked donation channels. Donations may be used for our welfare programs, emergency campaigns, operational support, beneficiary assistance, and other charitable activities aligned with our mission.By making a donation, you confirm that:The donation is made voluntarily. The payment details provided by you are accurate. You are legally authorized to use the payment method. You understand that donation usage may depend on ground realities, program needs, emergency priorities, and administrative requirements.Where possible, PWO will try to use restricted or campaign-specific donations for the intended purpose. However, if a campaign is completed, changed, delayed, overfunded, unavailable, or no longer practical, PWO may redirect the donation to a similar welfare cause or to the area of greatest need.

4. Sharing Your Information

We so not sell or share your personal information with third parties except as required by law or to process your donation.

4. Donation Refund Policy

Donations are generally non-refundable because they may be allocated quickly toward welfare activities, beneficiary support, campaign planning, logistics, or field operations.However, PWO may review refund requests in limited cases, such as:Duplicate payment. Incorrect donation amount entered by mistake. Unauthorized transaction. Technical payment error.To request a review, please contact us as soon as possible at info@pwopak.org with payment details, donation date, amount, and reason for the request. Approval of any refund will be at the discretion of PWO and may also depend on the payment processor’s rules.

5. Payment Processing

Online payments may be processed through third-party payment gateways, banks, or financial service providers. PWO is not responsible for payment gateway downtime, failed transactions, processing delays, bank charges, currency conversion charges, or technical issues caused by third-party platforms.You should review the terms and privacy policies of the relevant payment provider before completing any transaction.

6. Zakat, Sadaqah, and Religious Donations

If PWO accepts Zakat, Sadaqah, Fidya, Kaffarah, Qurbani, or other religious donations, donors are responsible for selecting the correct donation category and ensuring it matches their intention.PWO will make reasonable efforts to handle religious donations according to the selected category. However, donors should contact PWO directly if they need confirmation about a specific religious donation before making payment.

7. Volunteer and Membership Forms

If you submit a volunteer, executive member, partner, contact, or subscription form through our website, you agree that the information you provide is true and accurate.Submitting a form does not automatically guarantee selection, membership, partnership, employment, field placement, or approval. PWO may review applications based on internal criteria, program needs, availability, safety requirements, and organizational policies.PWO may contact you through phone, email, WhatsApp, or other communication channels using the details you provide.

8. Beneficiary Support

PWO may provide support to individuals, families, or communities based on need, verification, available resources, and program priorities.Submitting information or requesting support does not guarantee assistance. PWO reserves the right to verify details, request supporting documents, approve or reject requests, and prioritize cases according to urgency and available funds.False information, fake documents, or misleading claims may result in rejection of support and further action where necessary.

9. Website Content

The information on this website is provided for general awareness, transparency, and communication purposes. While we try to keep the content accurate and updated, some information may be incomplete, outdated, under review, or subject to change.PWO does not guarantee that all website content, statistics, images, campaign details, program descriptions, or impact numbers will always be error-free or fully updated.We may update, remove, or revise website content at any time without prior notice.

10. Images, Videos, Stories, and Media

PWO may publish images, videos, testimonials, field stories, campaign updates, and impact reports to show our work and raise awareness.We aim to respect the dignity and privacy of beneficiaries, volunteers, donors, and communities. However, website visitors must not download, misuse, edit, republish, or commercially use our images, videos, stories, or branding without written permission from PWO.If you believe any image, story, or content should be removed or corrected, please contact us. PWO does not guarantee that all website content, statistics, images, campaign details, program descriptions, or impact numbers will always be error-free or fully updated.We may update, remove, or revise website content at any time without prior notice.

11. Intellectual Property

All website content, including text, images, logos, graphics, videos, design, layout, campaign material, and branding, belongs to PWO or is used with permission unless stated otherwise.You may view and share public website links for awareness purposes, but you may not copy, reproduce, modify, sell, or reuse our content for commercial or misleading purposes without written approval.

12. Third-Party Links

Our website may include links to third-party websites, social media platforms, payment gateways, WhatsApp, Facebook, Instagram, YouTube, X/Twitter, or other external services.These third-party websites are not controlled by PWO. We are not responsible for their content, privacy practices, payment systems, security, availability, or terms of use.Visiting third-party links is at your own risk. You may view and share public website links for awareness purposes, but you may not copy, reproduce, modify, sell, or reuse our content for commercial or misleading purposes without written approval.

13. Email and Newsletter Subscription

If you subscribe to our updates, you agree to receive emails, campaign updates, news, appeals, and related communication from PWO.You may unsubscribe or request removal from our mailing list by contacting us. We respect your privacy and will handle personal information according to our Privacy Policy.

14. Limitation of Liability

PWO will not be responsible for any direct, indirect, accidental, financial, technical, or data-related loss arising from:Use of the website. Website downtime or errors. Payment gateway issues. Third-party links or services. Incorrect information submitted by users. Unauthorized access caused by user-side security issues. Delays or changes in programs, campaigns, or services.We work with sincere intention, but humanitarian work can be affected by funding, access, emergencies, verification, logistics, weather, local conditions, and operational limitations.

15. No Professional Advice

The content on this website is not legal, financial, tax, medical, or professional advice. Any information related to donations, welfare programs, religious giving, health support, or community assistance is provided for general guidance only.

16. Privacy

Your use of our website is also subject to our Privacy Policy. The Privacy Policy explains how we may collect, use, store, and protect your personal information.By using our website or submitting your information, you agree that your data may be handled according to our Privacy Policy.

17. Changes to These Terms

Your use of our website is also subject to our Privacy Policy. The Privacy Policy explains how we may collect, use, store, and protect your personal information.By using our website or submitting your information, you agree that your data may be handled according to our Privacy Policy.

18. Governing Law

These Terms and Conditions shall be governed by the laws of Pakistan. Any dispute related to this website, donations, forms, or online activity shall be handled according to applicable laws and relevant legal forums in Pakistan.

19. Contact Us

For questions, correction requests, donation concerns, volunteer queries, or general support, you can contact us at:People Welfare Organization (PWO) Email: info@pwopak.orgPhone: 03039040322 Address: First Floor, Building # 5B/4, Main Canal Road, Maskeen Pura Stop, Near JS Bank Limited, Lahore 54000, Pakistan